Customer Support Help Center
FAQs
Welcome to our FAQ section, where we aim to provide answers to common queries from our customers about our cleaning services. If you have a question that isn't covered here, please don't hesitate to reach out to our team for further assistance.
Call or Text (916) 829-7157
What types of services does Brighter Spaces offer to its customers?
Brighter Spaces specializes in three primary cleaning services for our valued customers:
Standard Janitorial Maintenance Services: This includes comprehensive surface cleaning and disinfection, floor care and maintenance, restroom sanitization, trash removal and recycling, window and glass cleaning, and common area cleaning.
Deep Cleaning: A thorough and intensive cleaning service that goes beyond our standard maintenance to ensure a meticulously clean workspace.
Post-Construction Clean-Up: We'll get your workspace in pristine condition after construction or renovation projects.
How can I schedule or reschedule cleaning appointments with Brighter Spaces?
We offer two convenient ways to schedule or reschedule appointments:
Customer Portal: Access your personal customer portal to manage upcoming services, make schedule changes, and more.
Contact Us: Simply give us a call, send a text to (916) 829-7157, or email us at contact@cleanbrightspaces.com, and our team will assist you.
What is Brighter Spaces' cancellation policy for services?
Our cancellation policy is outlined in our contract. In summary, we require a 30-day written notice for service cancellations. Regardless of whether you choose to continue service for the full 30 days, payment for that period is due, and no refunds will be provided.
Are Brighter Spaces' cleaning products eco-friendly?
Yes, all of our cleaning products are eco-friendly, reflecting our commitment to sustainability and a healthy environment.
How can I access Brighter Spaces' referral program?
Access our referral program directly through your customer dashboard. You can earn credits and send invites to others, making it easy to share the benefits of our services.
What should I do if I have questions or need assistance as a customer?
Our dedicated customer support team is here to assist you. You can reach us at (916) 829-7157 or via email at contact@cleanbrightspaces.com. We're here to ensure your experience with Brighter Spaces is exceptional.
We hope this FAQ section has answered your questions. If you require further information or have specific inquiries, please feel free to get in touch with us. Your satisfaction is our top priority, and we look forward to serving you.