Service Termination Policy

Termination Procedure:

  • Clients can request service termination by contacting our customer support at contact@cleanbrightspaces.

  • A minimum notice period of 30 days is required for terminations. Please provide this notice in writing.

  1. Refund Policy:

    • Refunds are not provided for services already rendered.

    • For terminations made within the 30-day notice period, the client is responsible for the full service charge for the remaining notice period.

  2. Termination Fees:

    • If you're on an annual auto-renewal plan, termination fees may apply. Please refer to your contract or Exhibit B for details on termination fees during the auto-renewal period.

  3. No-Show Policy:

    • Failure to provide access to the premises during scheduled service visits without a 24-hour notice may result in additional charges.

  4. Refund Processing:

    • Refunds, if applicable, will be processed within 7-14 business days after the termination date.

Please refer to your contract and associated exhibits for specific details related to service terminations. If you have any questions, feel free to contact our customer support.

We welcome and appreciate any suggestions that we may use to improve our service to you, our valued client. Should you need it, you may call our office and speak with one of our management staff who will be happy to take your suggestions. We appreciate and value your business.

https://www.brighterspaces.cleaning